soft skills

“ We’re the dedicated customer service recruitment platform and we connect customer experience professionals to organizations: domestic and international call centres.     Sales operations. Technical support. E-mail and chat support. Telemarketing. Non-voice and Back office Operations.         Customer service fulfilment team for e -commerce, food, transport, hotels and other domestic and international internet portals and companies.       Business development Team. Client relationship management (CRM). Front office Operations. Social media consumer escalation team for contact centres. Legal Customer support team. Brand reputation management team. Litigation support services “

soft skills

Soft skills are a combination of people skills, social skills, communication skills, character or personality traits, attitudes, career attributes.
Social intelligence and emotional intelligence quotients, among others, that enable people to navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills.

The Collins English Dictionary defines the term “soft skills” as “desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people, and a positive flexible attitude.
Type of soft skills:

  • Leadership Skills. Companies want employees who can supervise and direct other workers….
  • Teamwork
  • Communication Skills
  • Problem Solving Skills
  • Work Ethic
  • Flexibility/Adaptability
  • Interpersonal Skills

You will learn:

  • Meeting and Greeting
  • Dress Code
  • Hand shake basics
  • The importance of appearance
  • Ice Breaker
  • What is Etiquette
  • Work Place & Business Etiquette
  • Meeting Etiquette
  • Dining Etiquettes
  • Maintaining Office Decorum
  • Maintaining Relations

 

  • Work life balance
  • Attitude
  • Difference between Group Discussion and Debate
  • Presentation Skills
  • Managing your social media
  • Non-verbal gestures
  • Listening Skills
  • Passive Listening
  • Active listening
  • Reflective Listening
  • Dealing with different kinds of customers

soft
skills

Why Choose Us

Why Us

Our professional and completely tailored Career Transition Service aims to provide complete support to the employees at various levels.

Customer Service

Our professional and completely tailored Career Transition Service aims to provide complete support to the employees at various levels.

Career Coach

We offer our clients a comprehensive Career Transition Service customized programs as per the need of an individual assisted by a dedicated career coach.

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